UnionPay International Co., Ltd.
HQ

Address: Building B, Poly Plaza, No.6 Dongfang Road, Pudong New District, Shanghai, China
Tel:86-21-20265666
Fax:86-21-20265959

Shenzhen Data Center

Address: 19/F, 20/F, China Life Insurance Building, 123 1st Fuhua Street, Futian District, Shenzhen, Guangdong, China
Tel:86-755-33021010

For frequently asked questions, please click “Help Center”. If you have any other questions concerning card usage, please dial 95516 or our overseas hotlines.
  • Singapore

    Scope of business: Southeast Asia

    Add.: 12 Marina Boulevard, #16-06, Marina Bay Financial Centre, Tower 3 Singapore 018982

    Tel.: +65 6329 1111

    Fax: +65 6538 3353

    If you cannot reach out to us via company phone number, please send an email or call Customer Service Hotline. We will get back to you ASAP

  • Hong Kong, China

    Scope of business:Hong Kong SAR & Macau SAR, South Asia

    Add.: 20/F., Bank of East Asia Harbour View Centre, 56 Gloucester Road, Wanchai, Hong Kong

    For Business Cooperation:852-36522600

    Local Customer Service Hotline: 800-967-222

    Mail:hongkong@unionpayintl.com

    Fax: 852-36522699

    If you cannot reach out to us via company phone number, please send an email or call Customer Service Hotline. We will get back to you ASAP.

  • Middle East

    Scope of business: Middle East, West Asia, Pakistan, Turkey

    Add.: Office307, Building 10, Dubai Internet City, Dubai, UAE. P.O Box:501900

    Tel.: +971-4-5687066

    E-mail:middleeast@unionpayintl.com

  • South Korea

    Scope of business: South Korea, Mongolia

    Add.: 7Fl., Korea Chamber of Commerce & Industry Building, 39 Sejong-daero, Jung-Gu, Jung-gu, Seoul, 100-743, Korea

    Tel.: +82-2-6050-2888

    Fax: +82-2-6050-2884

  • Japan

    Scope of business: Japan

    Add.: Toranomon Hills Mori Tower 21F, 23-1 Toranomon 1 cho-me, Minato-ku, Tokyo, Japan 105-6321

    Tel.: +81-3-6731-1100

    Fax: +81-3-6731-1990

  • Taiwan, China

    Scope of business: Taiwan, China

    For Business Cooperation: +86-21-20265730

    Local Customer Service Hotline: 00801863287

  • Kazakhstan

    Scope of business: Central Asia & Caucasia

    Add.:AL-Farabi 15,Nurly Tau 4V, 1206,Almaty, Kazakhstan

    Tel.:+7 727 3115643 +7 727 3115641

  • America

    Scope of business:The Americas

    Add.:208 Plaza 10, Harborside Financial Center, Jersey City, NJ 07311

    Fax:+1-201-5775480

  • Mexico

    MexicoScope of business:Latin America

    Add.:14th floor, 483 Paseo de la Reforma,Mexico City, 06500, Mexico

    For Business Cooperation: 0052-55-28816682

    Mail: laadmin@unionpayintl.com

    If you cannot reach out to us via company phone number, please send an email or call Customer Service Hotline. We will get back to you ASAP.

  • Australia

    Scope of business:Oceania

    Add.:Suite 3, Level 30, 363 George Street, Sydney NSW 2000 Australia

    Tel.:+61-2-92508888

    Fax:+61-2-92508800

    E-mail: southpacific@unionpayintl.com

  • France

    Scope of business: Europe

    Add.:27, avenue de l’Opera, 75001, Paris

    Tel.:+33-1-70385301

    Fax:+33-1-70385384

    E-mail:europe@unionpayintl.com

  • Russia

    Scope of business:Russia

    Add.:125047,Russia.,Moscow, Lesnaya St., 9

    Tel.:+7-495-213-11-12

  • South Africa

    Scope of business:Africa

    Add.:7B-2, Sinosteel Plaza, 159 Rivonia Road, Sandton, Johannesburg, Republic of South Africa

    Tel.: +27102860199

    E-mail:africa@unionpayintl.com